3 South MSOs block ZEE channels; broadcaster says its channels are operational
After blacking out of its channel packs in South Market (Tamil Nadu) by certain operators, viz. Arasu, SCV and VK Digital, Zee Entertainment Enterprises Ltd (ZEEL) in a statement issued clarifying that all of its TV channels in Tamil Nadu are fully operational across leading cable and DTH operators, including Tamil Nadu Arasu Cable TV Corporation, SCV and VK Digital. The channels are also available across all leading DTH operators, viz. Airtel Digital TV, Tata Sky, Dish TV, d2h, and Sun Direct.
The broadcaster further stated that there has been no change in the consumer price (MRP) of the individual channels or channel packs whatsoever, including Zee Prime Tamil SD pack, which is priced at Rs 10.
Following the blacking out of its channels, ZEE said that there has been a strong consumer reaction on social media, where questions are being asked by the consumers about the channels not being available.
I'm using SCV operator more than 2 years. I paid my fee for Zee tamil channel at starting of this month but they have discarded this particular channel in half away while I'm using it...Is there any solution to watch again or can I get refund for this channel ?@rssharma3 @TRAI
I'm using SCV operator more than 2 years. I paid my fee for Zee tamil channel at starting of this month but they have discarded this particular channel in half away while I'm using it...Is there any solution to watch again or can I get refund for this channel ?@rssharma3 @TRAI— Vijay M Raghavan (@Vjmraghavan) December 21, 2019
ZEEL further said that it has issued all the required communications to its viewers, informing and urging them to ask their respective cable operators to reactivate the channels, for which they have already paid Rs 10 as part of their monthly subscription.
The broadcaster said that it has received several complaints and requests through emails and social media platforms, wherein the consumers have mentioned that their cable operators have removed the ZEE Bouquet from their channel packs without any communication or reason despite having paid for the same.