Ag Voice | Start with DONE today

Gone were those days, when the only option to eat the delicious food from your favourite restaurant was to dine-in. Don’t you have menu pamphlets of all the nearby restaurants or the number of your favourite restaurants saved in your mobile? Yes, you do. The culture of dine-in is still prominent, but now the consumer is demanding more. He wants everything within the reach of his couch or in his car while travelling.

Due to this, Home delivery, Take out facility, online presence and ease in placing the orders are demonstrating their importance for the brands but still, there is a problem. What is it? Let’s find out.

Despite having the delicious food, they find it difficult to brand themselves in the F&B industry with so many new entrants coming up. To do so they are looking for customers’ loyalty, online presence and an order management system that can smoothen their process, however, due to the lack of an affordable & appropriate backend infrastructure it becomes a challenge for them. And that’s where DONE comes into picture.

DONE is a cloud based Order Management, CRM and analytics for Food and Beverage industry. You’ll be surprised to know that this young start up has just crossed the milestone of 1 lakh orders in a short span of one year.  DONE has solved these problems by facilitating brands with all the three platforms  A Customized  Webs,  App, & Call center setup for ordering. It provide with a control panel to manage the change in menu on the fly and a backend infrastructure for order management.

It maintains records of the existing customers making it a happy experience for customer as they do not need to repeat their details and enable brands to engaged with their customers and inform them about the offer, discounts and other launches, while customers (end users) can easily order food from their favourite restaurant/QSR via any medium- call, web or app.

Seamless integration, detailed customization makes DONE a boon for QSR owners, as many of them have no way of centralized tracking of their orders and a system in place to increase customer loyalty.

The author of the article is Himanshu Khona- Director, Done Solutions.

Exclusives
@adgully

News in the domain of Advertising, Marketing, Media and Business of Entertainment