How IRCTC turned a complaint against obscene ads into a funny digital moment
Imagine this, you are trying to book railway tickets on IRCTC’s website or app and suddenly obscene ads appear on the page. This is something that a user faced recently and he decided to complain about it – where else – on Twitter. “Obscene and vulgar ads are very frequently appearing on the IRCTC ticket booking app. This is very embarrassing and irritating,” the user complained and he also tagged the Railway Ministry, IRCTC and till recently the Railway Minister Piyush Goyal.
What IRCTC pointed out that the obscene ads were appearing not because of any problem with the app or lack of a filter for such ads, but because of the complainant’s search history, thereby subtly implying that he was probably surfing pornographic content!
Obscene and vulgar ads are very frequently appearing on the IRCTC ticket booking app. This is very embarrassing and irritating @RailMinIndia @IRCTCofficial @PiyushGoyalOffc kindly look into. pic.twitter.com/nb3BmbztUt— Anand Kumar (@anandk2012) May 29, 2019
IRCTC is not known for its sassy responses, but this one time, it created much mirth in the digital space.