Loop Mobile to compensate it's subscribers for every call drop

Loop Mobile, announces a first of its kind Going for Great Service and Network Challenge for its subscribers in Mumbai. One of unique features of the challenge is that Loop Mobile promises to compensate the subscribers facing a call drop. This is available for both postpaid and prepaid subscribers in Mumbai.

As one of the long-serving operators having completed 15 years of service in Mumbai, Loop Mobile is all geared and committed to provide subscribers much beyond the best. Which is why Loop Mobile has adopted a new brand mantra called Going for Great. As an extension of the brand mantra, Loop Mobile announces a Going for Great challenge which includes fist of its kind network challenge, creating a new benchmark in customer service through Service Guarantee and Best Value Plan providing differentiated and customized tariffs with higher usage and savings for both prepaid and postpaid subscribers in Mumbai.

In case of any call drop, Loop Mobile subscribers will get money back. They would only need to send an SMS NC to 50800 (postpaid) / 50505 (prepaid) and get their money back. Loop Mobile shall reverse minimum 0.50p/minute for every call drop that one may face across Mumbai & Thane. This is 1st of its kind Network Challenge by any operator in India thus gaining the confidence of the subscriber.

Loop Mobile offers a range of best value plans that deliver more usage by lowering the existing monthly bill value. The best value plans offer more talk time, lower call charges, free internet, free mail and more. These customized tariff plans shall give subscribers higher usage within existing bill plan by reducing their bill value or savings as high as 20% from earlier bills. Further, customers can make use of a Rate Plan Calculator and make their own customized Bill Plan suiting their needs. Subscribers can SMS MYBVP to 50800.

Best Value Packs are a host of exciting packs that offer greater value and higher usage at affordable price points for all our subscribers. They include Mobile Internet Pack, Blackberry and Data Pack, Loop Mail and Smart Mail Pack, Roaming Pack amongst others.

Loop Mobile is the first operator in the country to create new service benchmarks. Addressing some pain areas for mobile subscribers today, Loop Mobile takes one step forward by introducing two promises which will re-define the mobile experience for all its over 3 million subscribers in Mumbai.

Speaking about the challenge, Sandip Basu, Whole Time Director & CEO, Loop Mobile, said, "We are pleased to be one of the steadily growing operators in otherwise de-growing Mumbai market. We thank all our subscribers for their support. It is our continuous endeavor to provide our subscribers the best in class service that can make mobile usage exciting and engaging. This Going for Great Challenge is an initiative that complements our Network Survey Campaign where our network has been ranked No 1 amongst GSM operators in Mumbai. This is also part of our Strategic Intent to offer subscribers in Mumbai differentiated & benchmarked service thus delighting them and cementing our relationship at every step."