McDonald’s India to operate 24/7 for contactless McDelivery
In wake of the new restrictions announced to curb the spread of COVID-19 infections in Maharashtra, Westlife Development Ltd owned – McDonald’s restaurants will operate 24/7 for contactless McDelivery from select stores in Mumbai. The brand will further be doubling down on its convenience channels of McDelivery, takeaway and On the Go as the state has announced new set of restrictions to arrest the mounting COVID-19 infections. McDonald’s India (West and South) has already implemented stringent safety and hygiene measures across its restaurants to uphold consumer and employee trust in the brand through its Golden Guarantee promise.
Saurabh Kalra, Chief Operating Officer, McDonald’s India West and South said “We support the Government’s initiative to contain the pandemic. Through our 24x7 service, we are happy to be able to offer consumers safe, hygienic and delicious food, round the clock.”
He added, “The last year has reset consumer expectations and they now seek safe and convenient ways of engaging with the brands they trust. We have been able to cater to our customers’ demand through our omni-channel strategy making McDonald’s food available for consumers wherever, whenever and however they want.”
As part of their Golden Guarantee promise – a 42 pointer checklist to ensure complete safety for customers and employees, Westlife has already implemented stringent safety and hygiene practices across all its restaurants for delivery, takeout, drive thru and On the Go. All their crew members are temperature screened at all outlets and designated social distancing markings have been created inside and outside the restaurants to facilitate collection of delivery and takeaway orders.
In addition to this, Westlife Development Ltd has recently announced vaccination cover for all its 10,000 employees which include both its corporate office employees as well as the McDonald’s restaurant staff.. The organization is covering the cost of both doses of the vaccination and is also facilitating its administration across cities in West and South India. In addition to this vaccination drive, the company has also enabled RTPCR testing for all non-vaccinated employees including its riders, as is mandated by the State Government of Maharashtra.
The company is leaving no stone unturned to ensure complete safety of all its customers and employees through many such proactive initiatives in these challenging times of the pandemic.