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TRAI launches TV Channel Selector Portal

The Telecom Regulatory Authority of India (TRAI) has developed a TV Channel Selector Portal after launching its TV Channel Selector App in June 2020. The portal will allow subscribers of Distributed Platform Operators (DPOs) to a) check their subscription b) view channels and bouquets provided by DTH/Cable operator c) choose only the channels of interest and remove unwanted channels d) get the best combination of user selected channels/ bouquets in the same price or less price e) facility to add channels to the applicable Network Capacity Fee (NCF) f) allow users to modify existing subscription g) check real time status of your subscription request and h) download and print current subscription, offerings & set subscription request.

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The launch of the app and subsequent web portal was undertaken by TRAI after it found out that several consumers were facing difficulty opting for TV channels/bouquets of their choice on the web portal/apps of their respective DPOs.

TRAI’s ‘New Regulatory Framework’ for television and broadcasting sector, gives consumer the freedom to select the television channels they want to watch. The launches of the app and web portal are in line with TRAI’s mandate to ensure consumer protection and transparency.

 

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