Whatsapp Announces new business feature
WhatsApp on Thursday detailed its plans to expand WhatsApp for Business offering to focus on shopping, payments and customer service.
The company is expanding its messaging platform because when it comes to business people are increasingly relying on whatsapp to get thier busniess done. According to whatsapp Over 175 million people message a WhatsApp Business account each day.
WhatsApp posted this promotional video of its coming in-stream purchase tools:
This is how easy we think messaging a business should be - seeing a store’s catalog in a chat, adding an item to your cart, placing your order and getting fast responses to questions. We are looking forward to bringing these experiences to more people on WhatsApp! pic.twitter.com/nkJyC3dOzg
— WhatsApp Inc. (@WhatsApp) October 22, 2020
In addition to this, WhatsApp's also looking to provide a new option for businesses to manage their WhatsApp messages via Facebook's hosting services. Whatsapp will be expanding the shopping features for customers. The new feature will allow users to view products right within the chat. WhatsApp will be adding ways for people to check out available products and make purchases right from a chat.
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