CS&A International, Global Crisis Resilience Consultancy enters India

Global crisis management and resilience consultancy, CS&A International, enters India with its full portfolio of services and digital solutions spanning Risk, Issues & Crisis Management, Crisis Communication, Business Continuity Management, Emergency Response and, Crisis Training, Coaching, Auditing, Assessment and Simulation. With presence in North America, Europe and Asia, the company is marking its entry in India as a key addition to its growing global strategic network. With its integrated resilience framework, CS&A International’s team of experts provide strategic counsel and offer bespoke sustainable and practical solutions tailored to organizations seeking to reinforce their crisis readiness. CS&A has developed a suite of unique digital solutions to help prevent, prepare for and manage crises more effectively. CS&A International’s customers include multinational corporations across wide ranging sectors such as aviation, automotive, finance, food & beverage, hospitality, manufacturing, oil & gas, pharma, real estate, shipping, technology and more. “Crisis management is our business and our experts bring in-depth expertise to bolster our clients’ resilience to adverse events,” said Caroline Sapriel, Managing Partner, CS&A International.

“India is a large and unique market and we want to offer our internationally recognised services and solutions by partnering with the best talent in the industry. We are thrilled to bring on-board Arati Mukerji, a communications and brand veteran to our panel of experts as our Associate on-ground in India.”

Arati Mukerji is a seasoned specialist in crisis communications and corporate reputation management, brand transformations and turnarounds. She brings an experience of 32 years in leadership roles managing global communications, brand, public affairs and sustainability as a business strategy across various industries such as telecom, IT, automotive, manufacturing, media & entertainment, to name a few. “As the world’s fastest-growing economy, it is imperative for Indian businesses to be resilient for sustaining agility and growth,” said Arati Mukerji, Associate, CS&A International. “In addition to preparedness, leaders must invest in periodic training and tools to ensure a crisis is managed in realtime with clarity, discipline and empathy. It is in crises that organizations build trust. I am glad to be joining forces with CS&A International to help ensure companies are well equipped and empowered to manage stakeholders in every eventuality.”

According to PwC, ‘in 2023, 98% of organisations in India said that they had experienced disruption in the past two years (as compared to 80% in 2019). The sharp rise in disruptions over a short period of time underscores the need for organisations to make resilience a strategic organizational priority. Crisis management, cyber resilience and emergency management are the top three areas of investment for companies in India as there is a rising concern amongst organizations about unpredictable events (such as climate change and geopolitics, and their impact), and the consequences of such events. There is also a rising concern over ransomware and other cyberattacks.’