HCL Infosystems deploys Dial 100 solutions for Noida Police

HCL Infosystems Limited, India's premier hardware, services and ICT system Integration Company has deployed Dial 100 solutions for Noida Police. The solution will provide technology to equip the police force to access automated information that travels much faster which will help the police force of to act in a more efficient way. The control room consists of the state-of-the-art multimedia contact centre and can also track all PCR vans fitted with GPS devices (Global Positioning System) and coordinate their movement to help public.

A. K. Singh, SSP Gautam Budh Nagar, Uttar Pradesh said "This initiative has been taken for the helping the citizens. With advanced technology, the response time of police for the call of service will be improved and more than 70 PCRs will be present for DIAL 100 service."

George Paul, Executive Vice President, HCL Infosystems said, "Today with the increasing threat perception and the need to protect lives and secure infrastructure, effective utilization of ICT for information enablement and empowering police services is an area of key importance. With the introduction of Dial 100 solutions, the police force here could extend its service in a much faster and efficient manner."

The Dial 100 solution contains Calling Line Identification (CLI) and Direct Inward Dialing (DID) to help in identification and routing. It also provides connectivity to mobile PCR vans through two-way radios/ GPRS. It will help in round-the-clock availability, proper dissemination of information, immediate responses to calls, online links with emergency services and, in turn, increased the efficiency of the organization.