LAY’S launches a new campaign #Heartwork as an ode to the unseen heroes

LAY’S, India’s favourite potato chip brand, today launched a campaign to share gratitude towards the unsung heroes’ who have brought joy to millions.  Aptly titled #HEARTWORK, this campaign is a heartfelt, emotional ode to each hero in the brand’s supply chain who works relentlessly against all odds to ensure Lay’s brings joy to millions across the country.

The campaign film signifies that each pack of LAY’S is a celebration of the #HEARTWORK of unseen heroes; Farmers, Factory Workers, Truck Drivers, Distributors, Sales Force, Retailers, and Delivery Executives, whom we don’t always get a chance to thank in person. Through this film the brand extends its sincere appreciation and gratitude to them on behalf of the company and every consumer who enjoys LAY’S.

The film applauds the “Heartwork” of the Indian farmer who puts in utmost care and love in growing the best quality potatoes that go into making of LAY’S. It thanks the factory workers, who work day and night to ensure production of Lay’s. It recognizes the efforts of the truck drivers who often drive long miles across the country, to reduce the distance between the consumer and one of their most loved brands. And, last but not the least, the film expresses gratitude to the retailers and delivery executives who ensure that the snack brand reaches the consumer. It’s a succinct yet heartwarming depiction of #HEARTWORK from lush green potato farms to fingers that consume a pack of Lay’s with utmost joy.

Explaining the idea behind the special ode, Dilen Gandhi, Senior Director and Category Head – Foods, PepsiCo India said, “Every step of the journey from farm to finger is filled with countless stories of people who face tough challenges but overcome them with dedicated efforts and with a smile on their face. They might be working behind the scenes, but they are the real heroes of the story. With the #HEARTWORK campaign, we want to extend our sincere gratitude & appreciation to each one of them. It is thanks to their efforts that LAY’S is able to bring joy to millions of consumers in India.”

Ritu Nakra (WPP India Lead – PepsiCo Foods) said “#Heartwork is our latest endeavour acknowledging the tireless spirit of all the people who are behind the scenes who have ensured the uninterrupted supply of LAY’S to the consumers.” She added, “This community spirit inspired Team WPP to create a warm and touching story of deep gratitude. LAY’S helps build and celebrate connections and with this film we expand the narrative of heartfelt connections to the unsung heroes.”

LAY’S India works with over 24,000 farmers, 4300 factory workers, 2400 distributors, 6.5 lakh retailers, and 5000 sales staff, who are proudly delivering joy across the country each day.


Creative Agency: Wunderman Thompson, India

WPP India Lead – PepsiCo Foods: Ritu Nakra

Chief Creative Officer: Senthil Kumar

Vice-President & Executive Creative Director: Udayan Chakravarty

Vice-President Strategy: Atishi Pradhan

AVP & Strategic Planning Director: Arnab Datta Chaudhuri

Senior Creative Director: Sameer Kumar

Client Services Director: Yashi Vikram

Senior Account Executive: Shivangi Shubham

Production House: Full Moon Productions

The #HEARTWORK campaign debuts with television spots starting today. This will be followed by a longer version of the film on digital media.


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